How to Choose Restaurant POS Software in Nepal (2026 Guide)
What actually matters when picking a POS for a Nepali restaurant — fiscal year handling, local payments, staff permissions and the questions vendors avoid.
Most guides to choosing restaurant software are written for restaurants in New York or Singapore. They talk about integrations you cannot get here and ignore the things that will actually cause you problems — like an accountant who needs your books split by Nepali fiscal year, or a guest who wants to pay with Khalti.
This is the version for restaurants in Nepal.
Start with what breaks today
Before looking at any software, write down the three things that cost you time or money every week. For most restaurants the list looks something like this:
- Handwritten tickets that get lost, misread, or reach the kitchen late
- An end-of-day count that takes an hour and still does not match the till
- No idea which dishes actually make money
- A second outlet you cannot see into without driving there
If a vendor cannot show you their software solving your specific three, the demo was a sales pitch rather than an evaluation.
The questions that matter here
Does it handle the Nepali fiscal year?
This is the question most foreign systems fail. Your accountant works to a year ending in Ashad, not December. If the software cannot separate FY 2080/81 from FY 2081/82 cleanly, someone spends a week each year untangling it in a spreadsheet.
Ask to see a report filtered by fiscal year. Not a date range — an actual fiscal-year period.
Which payment methods are recorded separately?
"We support digital payments" is not an answer. Ask specifically about eSewa, Khalti, IMEPay and Fonepay, and ask whether each is recorded as its own line or lumped into a single "digital" total.
The difference matters at reconciliation. If everything digital is one number, you cannot match it against four separate settlement reports.
Do VAT and PAN print on the bill?
If you are VAT-registered, your registration details must appear on the receipt. If you run multiple outlets under different registrations, the software has to handle per-branch tax settings rather than one global setting.
Can you stop staff doing certain things?
This is the question owners ask last and regret not asking first. Can a waiter void a bill? Change a price? Apply a discount without approval?
Look for named roles with individual permissions rather than a single "admin / user" switch. And ask whether sensitive actions are logged — when a bill goes missing, "who voided it and when" is the only question that matters.
What happens when the internet drops?
Be suspicious of anyone who says "it works completely offline" without qualification. Most cloud systems, ours included, tolerate short drops and struggle with long outages.
The honest answer tells you what to plan for. The confident answer tells you the salesperson has not thought about it.
The questions vendors hope you skip
"What does it not do?" Every system has gaps. A vendor who cannot name theirs either does not know their own product or is willing to mislead you. Both are bad signs for a multi-year relationship.
"Who sets it up?" Loading a menu of two hundred items is a real job. Find out whether you are doing it, or they are.
"What happens to my data if I leave?" You want to hear "export any report to Excel, CSV or PDF, whenever you like." Anything vaguer is a warning.
"What is the total first-year cost?" Licence, annual maintenance, hardware, training, migration. Get all five in writing before comparing two vendors.
Do not buy hardware first
A common and expensive mistake is buying tablets and terminals before choosing software, then discovering the software does not run well on them.
Modern restaurant software runs in a browser and installs to the home screen on phones and tablets your staff already own. Check that before spending anything on devices.
A practical evaluation
- Write your three problems down.
- Shortlist two or three vendors.
- Send each your actual menu and ask them to demo with it — not with sample data.
- Ask every question above, and note who answers directly.
- Ask to speak to a restaurant of similar size already using it.
- Get the full first-year cost in writing.
The demo with your own menu is the highest-signal step. A system that looks fine with twelve sample items sometimes falls apart with your two hundred, and you want to discover that before you have paid for it.
Where we sit
SajiloRestaurant handles the fiscal year, records all twelve payment methods separately, prints VAT and PAN per branch, and gives you five roles with more than forty individual permissions and a ninety-day audit trail.
It does not yet do ingredient-level inventory. We publish that on our roadmap rather than leaving you to find out later.
If you want to see it running with your own menu, book a free demo — thirty minutes, no obligation, and we will tell you honestly if we are not the right fit.